Frequently Asked Questions
Everything you need to know about our handcrafted macarons.
How are the macarons shipped to ensure freshness?
We ship our macarons in specialized temperature-controlled packaging with frozen gel packs. This ensures they arrive at your doorstep with the perfect texture and flavor profile.
Do you offer gluten-free or vegan options?
All of our standard macarons are naturally gluten-free as they are made with premium almond flour. Currently, we offer a select range of vegan flavors made with aquafaba and coconut cream.
How long will my macarons stay fresh?
Our macarons are best enjoyed within 5 days of arrival if kept in the refrigerator. For the best tasting experience, we recommend letting them reach room temperature for 15 minutes before serving.
Can I place a custom order for an event or wedding?
Absolutely! We specialize in custom color matching and tower displays for special events. Please contact our events team at least 14 days in advance to discuss your requirements.
What is your return policy for perishable items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or you are unsatisfied with the quality, please contact us within 24 hours for a replacement or refund.
Do your products contain nuts?
Yes, all of our macarons contain almonds. Additionally, some flavors may contain hazelnuts, pistachios, or peanuts. We operate in a facility that handles various tree nuts.